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  • Writer's pictureOscar ONeill

Using automation in a small business setting

Updated: Feb 2

Automation, and RPA (Robotic Process Automation) can be a valuable tool for small businesses looking to increase efficiency and productivity.


Here are some key considerations when implementing automation in your small business:


Identify tasks that can be automated


  • Start by identifying repetitive, manual tasks that take up a lot of time and resources. These might include data entry, invoice processing, or customer service inquiries.

  • Look for tasks that are rule-based and can be performed consistently without the need for human decision-making.


Best practices for implementing automation


  • When implementing automation, it's important to start small and focus on high-impact tasks.

  • Test the automation on a small scale and monitor the results before scaling up.

  • It's also important to involve employees in the process and provide training to ensure they are comfortable with the new technology.


Balancing automation with human input and oversight


  • While automation can help streamline processes and reduce errors, it's important to maintain a balance between automation and human input.

  • Some tasks may require human judgment or decision-making, and it's important to have oversight to ensure the automation is performing as intended.


Choosing the right automation tools


  • There are many automation tools available, ranging from simple software solutions to more complex RPA systems.

  • When choosing automation tools, consider factors such as cost, ease of use, and scalability.


By identifying tasks that can be automated, following best practices for implementation, and maintaining a balance between automation and human input, small businesses can effectively leverage automation to increase efficiency and productivity.

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